Hello! You are among over 130 faculty who have published courses in MiraCosta’s Canvas system. I hope the semester is starting well for you and your students, and just wanted to reach out to you with a few items.
Faculty Support Resources
Hopefully you are well aware of all the resources linked at https://tic.miracosta.edu/campus-teaching-technologies/canvas/. In particular, our Canvas Transition Team faculty are making themselves available in the TIC multiple times over the first few weeks of the semester – check out their schedule at the top of the TIC Canvas page. Feel free to drop in and chat about any questions/challenges you may have.
We’re also hearing good things about the 24×7 Canvas support available at 1-877-884-1673. Remember, this comes directly from Canvas, so they don’t necessarily have all the answers when it comes to MiraCosta-specific questions (such as how students get added to your class). But they are great for any general questions and guidance about the use of Canvas.
Student Support Resources
Please recommend the Student Help Desk to your students. They can provide live support that is very MiraCosta-specific. When the Student Help Desk is not available, students may also use the 24×7 Canvas support number. Also, please reinforce with your students the ease of access to these resources simply by clicking the Help item at the bottom of the main Canvas menu (the blue menu at far left once logged into Canvas). There are also two more Canvas-specific MiraCosta student success workshops this semester:
- Today (Feb. 2), 5-6 pm in CLC 133 – Student Help Desk introduction to Canvas (by Jesse Leon)
- Monday, Feb. 6, 12-1 pm in OC 1201 – Student Orientation to Online Learning in Canvas (by Jim Julius)
Student Names in Canvas
Please note that unlike Blackboard and Moodle, students are not able to customize their first name from within Canvas. If a student wishes to have a different first name displayed in Canvas for any reason, they just need to stop by A&R and fill out a “Preferred Name Change” request.
Your Feedback
As you are among the first MiraCosta faculty to use Canvas for a class, your feedback is very valuable – as is your students’. Please feel free to contact me at any time with any feedback you may have about Canvas – positive, negative, or anything in-between! I’m especially interested to hear what support resources have been of greatest value to you as you’ve been learning to use Canvas, and what suggestions you have for adding to/improving MiraCosta’s workshops and support offerings.
Thanks and best wishes for the semester,
Jim Julius, Ed.D.
Faculty Director, Online Education
